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**PLEASE NOTE** Due to limited staff and high call volume during the coronavirus quarantine period, the best way to reach us regarding orders is to send an email to and leave your callback number. Someone will contact you within 24 hours.

For Customer Service regarding orders:

If you have questions about an existing website order, or are having trouble placing a website order, please contact our Customer Service team as follows depending on the Haynes product: 

For a Manual Online (Electronic version)

Please email us at or call (during regular business hours Monday-Thursday 7:30AM-4:30PM PST and through 3:30PM PST on Friday) at 1-800-442-9637.

For a Printed Manual

Please email us at


To contact Haynes by phone with non-technical questions:

The above contact methods are preferred by Haynes to most efficiently handle your requests. If you have a Non-Technical question and you want to talk to a Haynes representative, you are able to contact us by phone. During normal business hours during the week (7:30AM to 4:30PM PST Monday-Thursday and through 3:30PM PST on Friday), you can call Haynes Customer Service at 1-800-442-9637 (US Customers).