Contact Haynes

Website Customer Queries
Email:  cs@haynes.co.uk
Telephone:  (between the hours of 9.30am – 6pm Monday to Friday) 01963 442080

Hermes Orders
Telephone:  (between the hours of 9.30am – 6pm Monday to Friday) 01963 442080
When calling please have your order details to hand.

Trade Customer Queries
Email:  orders@gbs.tbs-ltd.co.uk
Telephone:  (between the hours of 9.00 am – 5pm Monday to Friday) 01476 541085

We are currently working to government and world health organisation guidelines.

Current Status - Deliveries are taking place on most of our popular manuals and some minor delays are possible. All online manuals are available as normal. For further information, please click here

For all other contact information, please see below.

General enquiries
cs@haynes.co.uk

eBay enquiries
for visitors who are experiencing issues or requiring further information on the eBay Haynes Online Manual service/product
cs@haynes.co.uk 

UK Business Enquiries
for company enquiries, including all business proposals, and UK Marketing issues.
sales@haynes.co.uk

UK Trade Orders
orders@gbs.tbs-ltd.co.uk

International Business
for overseas company enquiries, including all business proposals, foreign rights enquiries and overseas business partners (retailers, publishers etc.) enquiring about books and orders.
export@gbs.tbs-ltd.co.uk

Website Issues
for visitors wishing to report problems, they may have experienced using this website and other, non-product related issues. Please note we are not able to accept mail attachments.
cs@haynes.co.uk

Bike App Issues & Suggestions
for anyone wishing to report problems with one of our apps or make suggestions on how we can improve its performance.
appsupport@haynes.co.uk

Main switchboard

Telephone +44 (0) 1963 440635

Marketing

Telephone +44 (0) 1963 442010

Haynes International

Telephone +44 (0) 1476 541082

Graham Cook
International Sales, Foreign Rights  & Co-editions
Email: gcook@haynes.co.uk

Dean Eddies
National Sales Manager
Email: deddies@haynes.co.uk

McCANN, 5th Floor, Tower Wharf, Cheese Lane, Bristol, BS2 0JJ

Email haynesPR@mccann.com

Haynes Publishing, Sparkford, Yeovil, Somerset, BA22 7JJ, United Kingdom

By following these simple guidelines you will greatly increase the speed by which we can process your enquiry.

Please be brief and to the point.
Please e-mail your enquiry to one address only.

Please keep the subject heading relevant. For example:

Toyota Yaris 2013 - is a manual coming?
Order BDZV1234 not received
Manual C46802 – scope of non-USA coverage

Do you do a manual for....? - Please provide the following information:
Make, model, year, engine size (and code of possible), engine fuel.

Technical Enquiries - Please provide the following information:
Make, model, year, engine size (and code of possible), engine fuel.

Order Enquiries - Please provide the following information:
Order number, date order placed, method by which order placed (telephone, fax, online), items ordered (product numbers if possible).

Thank you for your enquiry.

For anyone enquiring about any of the following, please contact Trends UK trends@jgdirect.net  

• Haynes Build Your Own V8 Model Combustion Engine
• Haynes V-Twin Motorcycle Engine 
• Haynes Build Your Own 4 Cylinder Internal Combustion Engine
• Haynes Jet Engine

For anyone enquiring about any of the following, please contact Eight Innovation adrian@eight-innovation.com

• Haynes Electro Synth Kit
• Haynes Build Your Own Electronic Games Advent Calendar 
• Haynes Retro Radio Kit 
• Haynes Retro Arcade Kit
• Haynes Classic Camera Kit
• Haynes Build Your Own Classic Camera
• Haynes Bat Detector
• Haynes Retro Speaker

For anyone enquiring about any of the following, please contact Half Moon Bay customerservice@halfmoonbay.co.uk

• Haynes Spitfire Jigsaw (White box version)