Christmas 2024
Please be aware that we have limited Customer Service capacity during the Christmas period, and from Monday 23rd December it may take us longer than normal to respond to your queries. Our telephone service will also be unavailable on Friday 27th December.
Print Manual order enquiries
Email: service.uk@haynes.com
Telephone: 01963 442080 (9.30am-5pm, Monday-Friday)
When calling please have your order details to hand or include the order number in your email
Online Manual & AutoFix order enquiries
Email: service.uk@haynes.com
Please include your order number in your email
Trade customer queries
Email: haynes.csd@wiley.com
Telephone: 01243 843291 (9am-5pm, Monday-Friday)
General enquiries
service.uk@haynes.com
eBay & Amazon enquiries
Please contact us directly on eBay or Amazon by sending us message
Business enquiries
For company enquiries, including all business/ marketing proposals, foreign rights enquiries and overseas business partners (retailers, publishers etc.)
sales@haynes.co.uk
International Sales
For overseas trade enquiries, relating to books and orders.
deddies@haynes.co.uk
Website issues
To report problems experienced using this website and other, non-product related issues. Please note we are not able to accept mail attachments.
service.uk@haynes.co
Main switchboard
Telephone: +44 (0) 1963 440635
Dean Eddies
UK & Export Sales Manager
Email: deddies@haynes.co.uk
Email: marketing@haynes.co.uk
Haynes UK
Sparkford
Yeovil
Somerset
BA22 7JJ
United Kingdom
By following these simple guidelines you will greatly increase the speed by which we can process your enquiry. Please be brief and to the point. Please e-mail your enquiry to one address only. Please keep the subject heading relevant. For example:
Toyota Yaris 2013 - is a manual coming?
Order BDZV1234 not received
Manual C46802 – scope of non-USA coverage
Do you do a manual for....?
Please provide the following information: make, model, year, engine size (and code if possible), engine fuel.
Technical Enquiries
Please provide the following information: make, model, year, engine size (and code if possible), engine fuel.
Order Enquiries
Please provide the following information: order number, date order placed, method by which order placed (telephone, fax, online), items ordered (product numbers if possible).
For anyone enquiring about any of the following, please contact Trends UK trends@jgdirect.net
For anyone enquiring about any of the following, please contact Eight Innovation adrian@eight-innovation.com
For anyone enquiring about any of the following, please contact Half Moon Bay customerservice@halfmoonbay.co.uk