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Contact Haynes

We are currently working to government and world health organisation guidelines.

Current Status - Deliveries are taking place on most of our popular manuals and some minor delays are possible. All online manuals are available as normal. For further information, please click here

Website Customer Queries
Email:  cs@haynes.co.uk
Telephone:  (between the hours of 9.30am – 6pm Monday to Friday) 01963 442080

Hermes Orders
Telephone:  (between the hours of 9.30am – 6pm Monday to Friday) 01963 442080

When calling please have your order details to hand.

 

Trade Customer Queries
Email:  orders@gbs.tbs-ltd.co.uk
Telephone:  (between the hours of 9.00 am – 5pm Monday to Friday) 01476 541085

 

For all other contact information, please see below.

 

Enquiries by email

General enquiries
haynesd2c@tbs-ltd.co.uk

Private Sales
for private individuals enquiring about orders, manual coverage (i.e. years, model variants) and books.
haynesd2c@tbs-ltd.co.uk

eBay enquiries
for visitors who are experiencing issues or requiring further information on the eBay Haynes Online Manual service/product
cs@haynes.co.uk 

UK Business Enquiries
for company enquiries, including all business proposals, and UK Marketing issues.
orders@gbs.tbs-ltd.co.uk

International Business
for overseas company enquiries, including all business proposals, foreign rights enquiries and overseas business partners (retailers, publishers etc.) enquiring about books and orders.
export@gbs.tbs-ltd.co.uk

Book proposals
for anyone wishing to offer a book proposal for publication or an idea for a book.
bookseditorial@haynes.co.uk

Website Issues
for visitors wishing to report problems they may have experienced using this website and other, non-product related issues. Please note we are not able to accept mail attachments.
cs@haynes.co.uk

Bike App Issues & Suggestions
for anyone wishing to report problems with one of our apps or make suggestions on how we can improve its performance.
appsupport@haynes.co.uk

Telephone (between the hours of 9am - 5pm Monday - Friday)

Main switchboard

Telephone +44 (0) 1963 442080

Marketing

Telephone +44 (0) 1963 442031

Haynes International

Telephone +44 (0) 1476 541082

 

 

Trade Contacts

Graham Cook
International Sales, Foreign Rights  & Co-editions
Telephone: +44(0)1963 442028
Email: gcook@haynes.co.uk

Gareth Newman
Licensing and Client Publishing
Email: gnewman@haynes.co.uk 

Dean Eddies
National Sales Manager
Email: deddies@haynes.co.uk

Shaun Merritt
National Account Manager, Motorcycle Trade, Trade Sales - South East & Channel Islands
Email: smerritt@haynes.co.uk

Leanne Bramley
Field Sales Manager Trade Sales East Midlands,  Central & Northern UK
lbramley@haynes.co.uk

James Cole
Field Sales Manager Trade Sales West Midlands, Wales & South West
jcole@haynes.co.uk

Simon Stafford
Field Sales Manager Trade Sales Scotland, Northern England & Northern Ireland
sstafford@haynes.co.uk 

Publicity

McCANN, 5th Floor, Tower Wharf, Cheese Lane, Bristol, BS2 0JJ

Email haynesPR@mccann.com

Mail address

Haynes Publishing, Sparkford, Yeovil, Somerset, BA22 7JJ, United Kingdom

What we need from you

By following these simple guidelines you will greatly increase the speed by which we can process your enquiry.

Please be brief and to the point.
Please e-mail your enquiry to one address only.

Please keep the subject heading relevant. For example:

Toyota Yaris 2013 - is a manual coming?
Order BDZV1234 not received
Manual C46802 – scope of non-USA coverage

Do you do a manual for....? - Please provide the following information:
Make, model, year, engine size (and code of possible), engine fuel.

Technical Enquiries - Please provide the following information:
Make, model, year, engine size (and code of possible), engine fuel.

Order Enquiries - Please provide the following information:
Order number, date order placed, method by which order placed (telephone, fax, online), items ordered (product numbers if possible).

Thank you for your enquiry.

Toys & Gifts

For anyone enquiring about any of the following, please contact Trends UK trends@jgdirect.net  

  • Haynes Build Your Own V8 Model Combustion Engine
  • Haynes V-Twin Motorcycle Engine 
  • Haynes Build Your Own 4 Cylinder Internal Combustion Engine
  • Haynes Jet Engine

For anyone enquiring about any of the following, please contact Eight Innovation adrian@eight-innovation.com

  • Haynes Electro Synth Kit
  • Haynes Build Your Own Electronic Games Advent Calendar 
  • Haynes Retro Radio Kit 
  • Haynes Retro Arcade Kit
  • Haynes Classic Camera Kit
  • Haynes Build Your Own Classic Camera
  • Haynes Bat Detector
  • Haynes Retro Speaker

For anyone enquiring about any of the following, please contact Half Moon Bay customerservice@halfmoonbay.co.uk

  • Haynes Spitfire Jigsaw (White box version)