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Contact Haynes

Primary contacts

Print Manual order enquiries
Email: cs@haynes.co.uk
Telephone: 01963 442080 (9.30am-6pm, Monday-Friday)
When calling please have your order details to hand or include the order number in your email

Online Manual & AutoFix order enquiries
Email: cs@haynes.co.uk
Please include your order number in your email

Trade customer queries
Email: orders@gbs.tbs-ltd.co.uk
Telephone: 01476 541085 (9am-5pm, Monday-Friday)

We are currently working to government and World Health Organisation guidelines.
Current Status: Deliveries are taking place on most of our popular manuals and some minor delays are possible. All online manuals are available as normal. For further information, please click here

Enquiries by email

General enquiries
cs@haynes.co.uk

eBay & Amazon enquiries
Please contact us directly on eBay or Amazon by sending us message

UK business enquiries
For company enquiries, including all business proposals, and UK Marketing issues.
sales@haynes.co.uk

International business enquiries
For overseas company enquiries, including all business proposals, foreign rights enquiries and overseas business partners (retailers, publishers etc.) enquiring about books and orders.
export@gbs.tbs-ltd.co.uk

Website issues
To report problems experienced using this website and other, non-product related issues. Please note we are not able to accept mail attachments.
cs@haynes.co.uk

Bike App issues & suggestions
For anyone wishing to report problems with one of our apps or make suggestions on how we can improve its performance.
appsupport@haynes.co.uk

Telephone (9am-5pm, Monday-Friday)

Main switchboard
Telephone
: +44 (0) 1963 440635

Haynes international
Telephone
: +44 (0) 1476 541082

Trade contacts

Graham Cook
International Sales, Foreign Rights  & Co-editions
Emailgcook@haynes.co.uk

Dean Eddies
National Sales Manager
Emaildeddies@haynes.co.uk

Marketing & publicity

Craig Stewart
Marketing Manager
Email: cstewart@haynes.co.uk
Telephone: +44 (0) 1963 442010

Postal address

Haynes UK
Sparkford
Yeovil
Somerset
BA22 7JJ
United Kingdom

Contact guidelines

By following these simple guidelines you will greatly increase the speed by which we can process your enquiry. Please be brief and to the point. Please e-mail your enquiry to one address only. Please keep the subject heading relevant. For example:
Toyota Yaris 2013 - is a manual coming?
Order BDZV1234 not received
Manual C46802 – scope of non-USA coverage

Do you do a manual for....?
Please provide the following information: make, model, year, engine size (and code if possible), engine fuel.

Technical Enquiries
Please provide the following information: make, model, year, engine size (and code if possible), engine fuel.

Order Enquiries
Please provide the following information: order number, date order placed, method by which order placed (telephone, fax, online), items ordered (product numbers if possible).

Toys & Gifts

For anyone enquiring about any of the following, please contact Trends UK trends@jgdirect.net  

  • Haynes Build Your Own V8 Model Combustion Engine
  • Haynes V-Twin Motorcycle Engine 
  • Haynes Build Your Own 4 Cylinder Internal Combustion Engine
  • Haynes Jet Engine

For anyone enquiring about any of the following, please contact Eight Innovation adrian@eight-innovation.com

  • Haynes Electro Synth Kit
  • Haynes Build Your Own Electronic Games Advent Calendar 
  • Haynes Retro Radio Kit 
  • Haynes Retro Arcade Kit
  • Haynes Classic Camera Kit
  • Haynes Build Your Own Classic Camera
  • Haynes Bat Detector
  • Haynes Retro Speaker

For anyone enquiring about any of the following, please contact Half Moon Bay customerservice@halfmoonbay.co.uk

  • Haynes Spitfire Jigsaw (White box version)