Print Manual order enquiries
Email: cs@haynes.co.uk
Telephone: 01963 442080 (9.30am-6pm, Monday-Friday)
When calling please have your order details to hand or include the order number in your email
Online Manual & AutoFix order enquiries
Email: cs@haynes.co.uk
Please include your order number in your email
Trade customer queries
Email: orders@gbs.tbs-ltd.co.uk
Telephone: 01476 541085 (9am-5pm, Monday-Friday)
General enquiries
cs@haynes.co.uk
eBay & Amazon enquiries
Please contact us directly on eBay or Amazon by sending us message
UK business enquiries
For company enquiries, including all business proposals, and UK Marketing issues.
sales@haynes.co.uk
International business enquiries
For overseas company enquiries, including all business proposals, foreign rights enquiries and overseas business partners (retailers, publishers etc.) enquiring about books and orders.
export@gbs.tbs-ltd.co.uk
Website issues
To report problems experienced using this website and other, non-product related issues. Please note we are not able to accept mail attachments.
cs@haynes.co.uk
Bike App issues & suggestions
For anyone wishing to report problems with one of our apps or make suggestions on how we can improve its performance.
appsupport@haynes.co.uk
Main switchboard
Telephone: +44 (0) 1963 440635
Haynes international
Telephone: +44 (0) 1476 541082
Graham Cook
International Sales, Foreign Rights & Co-editions
Email: gcook@haynes.co.uk
Dean Eddies
National Sales Manager
Email: deddies@haynes.co.uk
Craig Stewart
Content Marketing Manager
Email: marketing@haynes.co.uk
Haynes UK
Sparkford
Yeovil
Somerset
BA22 7JJ
United Kingdom
By following these simple guidelines you will greatly increase the speed by which we can process your enquiry. Please be brief and to the point. Please e-mail your enquiry to one address only. Please keep the subject heading relevant. For example:
Toyota Yaris 2013 - is a manual coming?
Order BDZV1234 not received
Manual C46802 – scope of non-USA coverage
Do you do a manual for....?
Please provide the following information: make, model, year, engine size (and code if possible), engine fuel.
Technical Enquiries
Please provide the following information: make, model, year, engine size (and code if possible), engine fuel.
Order Enquiries
Please provide the following information: order number, date order placed, method by which order placed (telephone, fax, online), items ordered (product numbers if possible).
For anyone enquiring about any of the following, please contact Trends UK trends@jgdirect.net
For anyone enquiring about any of the following, please contact Eight Innovation adrian@eight-innovation.com
For anyone enquiring about any of the following, please contact Half Moon Bay customerservice@halfmoonbay.co.uk