The sump plug located on the base of the engine, it is accessed underneath the car. You will need to remove the undertray
Undo the fixings - use Torx-25 and Torx-30 sockets - Remove the undertray
Don't forget to place a suitably sized receiving tray in place!
With a oil catchment tray in position, Using a 19mm spanner or socket, carefully remove the sump plug and fully drain the oil.
When the sump has emptied, wipe clean the sump plug area with a paper towel and refit the sump plug and washer
Replace (new) sump plug and washer. Do not over tighten - Replace the undertray
Find a Haynes product for your Volkswagen:
Search by registration mark
Search by make & model