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Haynes scores highly on Trustpilot

Haynes Trustpilot graphic

Trustpilot. The people behind it didn’t come up with the name by accident. It’s designed to tell you exactly what the brand is about. Trust. Well, that’s self-explanatory. Pilot. Well, a pilot scheme is the original. A trailblazer. An experiment. Something hitherto unseen. And that’s why those same words apply to the Haynes brand.

John Haynes was the first person to do a workshop manual back in 1965, by taking apart and rebuilding his car, capturing the process in comprehensive photographs as he went. And that was just the beginning. Since then, Haynes has produced thousands of manuals, each and every one thoroughly researched and photographed, just as John Haynes did on day one. 

That care is what has earned Haynes a reputation as the trusted brand in DIY car repairs.

And it’s not us saying this, it’s you, our valued customers. Customers such as…

Wesley Trustpilot graphic

Triumph over adversity

Wesley from Idaho. He’s a man fed up with cars getting bigger and heavier, so he’s gone the other way and bought himself a Triumph Spitfire.

Now, a Triumph Spitfire might not be the sort of car you’d use to travel from coast to coast, or for a daily commute, but it is the sort of car that you can use at weekends and on holidays, and have a whole lot of fun while doing so.

But a Spitfire needs love and attention if it’s to perform at its best, so Wesley, who has been buying Haynes manuals for more than 30 years, has invested in the book for his car.

He’s pleased with it, too, saying: “This Spitfire manual is the most comprehensive manual I could find.”

He says he’s not alone, adding: “It’s also recommended by Triumph enthusiasts on all the sites I have joined.” 

Aaron Trustpilot graphic

Mini-mal outlay, maximum knowledge

Aaron is another happy customer.

He owns the first-generation Mini that was produced by BMW shortly after the turn of the century. And while it’s a fun machine for weekend blasts into the hills, it’s fair to say that most examples have been around the world a few times, so a bit of home fettling will be required from time to time. Frankly, it’s a fine way to spend an afternoon, and not necessarily alone. Aaron says working on the car gives “great quality time with my teenagers!”.

Again, he’s a fan of the information his Haynes manual provides, saying: “It’s a great manual for DIY mechanics. I have completed more complex repairs with this manual than I ever would have without. Great instructions, pictures and tips. Needed tools are mentioned, so I’m prepared.”

Glad we could be of service, Aaron.

Jerome Trustpilot graphic

Tasty Toyota

Jerome is a lucky chap because he was given a 2005 Toyota Camry as a gift. A whole car – not bad.

So, while the Camry is known as a reliable machine, Jerome nevertheless set about inspecting everything, to work out how to what was good, what was bad, and what was ugly. Then he set about making it as good as he possibly could.

Jerome says: “I replaced a cracked radiator and thermostat, the spark plugs, serpentine belt, valve cover.

“I feel really good about doing all these maintenance tasks. Thank you, Haynes.”

You are more than welcome, Jerome.

Haynes at work

Try using Haynes, then give us a rating

Embarking on a repair for your car can feel a bit daunting, especially if you haven’t done such work before. But there really is no need to feel that way, because cars tend to come apart in only one way, and go back together in a reversal of that process. It’s genuinely pretty easy. Just make sure you have the right parts and tools before you start, and carefully read through the procedure, and all will be well in the end.

That post-repair cup of tea or coffee will taste extra special – we have no doubt.

So, use Haynes, and enjoy that brew just that little bit more. And if you’re suitably moved, please do follow Wesley, Aaron and Jerome by giving us a review on Trustpilot.